Frequently asked questions

How does it work?

Pippa spring-force enhances safe, natural neuromuscular activation, helping muscles “show up” more fully during movement. Better activation can improve muscle coordination, responsiveness, force production, power and endurance under load.

Will it make me stronger?

In a sense. It can help you engage your pelvic floor more effectively, when it matters most.

Will it hurt?

Highly unlikely. Users report a tendency to forget they are even wearing Pippa!

Was it tested?

A lot! Pippa has passed rigorous tests of purity, durability, performance and cleanability.

Can it get lost inside of me?

Nope. The long removal loop keeps Pippa within easy reach.

Is it plastic?

No. Pippa is made of high-purity biomedical silicone tested for safety and cleanability.

How is it cleaned?

By hand. Simply use a water-based cleanser and air dry between uses.

What if I have tightness?

No worries. Pippa does not alter the pelvic floor's normal ability to lift and lengthen.

What is the return policy?

Due to the nature of our product's use, we cannot accept springs or open kit returns. However, our goal is for every customer to be completely satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

When will I get my order?

We will work quickly to ship your order from our distribution center. Delivery times vary depending on your location, shipping service choice, and shipping carrier performance. Once your order has shipped, you will receive an email with additional information.

How are your products manufactured?

All of our products are sourced domestically, but may include imported materials or off-shore production. We carefully select our manufacturing partners to ensure high quality. Our springs are produced at reliably high quality standards by an ISO 13485:2016 certified domestic manufacturer.

How can I reach someone at Liv Labs?

Simply email your question, concern, or praise to support@livlabsfitness.com. If you'd like to speak with us by phone, provide your telephone number for a call back.